For Healthcare Providers

Refer a Patient toPalliative Care

Supportive Medicine Specialists partners with oncology, cardiology, pulmonology, neurology, nephrology, and primary care teams across Georgia to provide specialized palliative care support for patients living with serious illness.

1

Contact Your Provider

Request a referral from your primary care physician or specialist

2

Submit Referral

Have your provider submit the referral via EPIC or secure fax

3

Schedule Appointment

Once we receive your referral, contact us to schedule your appointment

Referral Submission Methods

Healthcare providers can submit referrals using either of these methods. We do not accept referrals by non-secure email to protect patient privacy.

EPIC Referral System

Piedmont Healthcare EPIC Link

  • Send referral through Piedmont Healthcare's EPIC system
  • Department: AFF-SMS
  • Referred to Provider: Joshua Jackson, MD

Secure Fax Referral

Send records by secure fax

  • Fax Number: 404-883-3609
  • Include patient demographics
  • Include reason for referral and relevant medical history

What to Include in a Referral

  • Complete patient demographics (name, date of birth, contact information)
  • Insurance information
  • Reason for referral and primary diagnosis
  • Relevant medical history and current medications
  • Recent test results or imaging (if applicable)

Note: To protect patient privacy, SMS does not accept referrals or clinical information via non-secure email. Please use EPIC or fax only.

When to Refer to Palliative Care

Early referral to palliative care is associated with improved quality of life, better symptom control, and more informed decision-making. Consider referring when:

Uncontrolled Symptoms

Advance Care Planning Needs

Complex Psychosocial Needs

Serious Illness Diagnosis

Specialties We Partner With

We work alongside your team—not instead of it—to provide an extra layer of specialized support.

Oncology

Symptom management alongside chemotherapy, immunotherapy, or radiation.

Cardiology

Advanced heart failure, goals-of-care conversations, and device decisions.

Pulmonology

COPD, pulmonary fibrosis, and dyspnea management.

Neurology

ALS, Parkinson's, dementia, and complex neurological illness.

Nephrology

Advanced CKD, dialysis decisions, and conservative management support.

Primary Care

Comprehensive support for patients with multiple serious conditions.

Ready to refer a patient?

Our team is here to coordinate care and communicate back to your team throughout the process.